Job title: Polish Speaking Customer Service Agent
Entreprise: Market Wave
Description: As a Polish Speaking Customer Service Agent, you will be responsible for providing exceptional customer service to our Polish-speaking clients. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in Polish. Assist customers with product/service information and resolve any issues or concerns. Maintain accurate records of customer interactions and transactions. Collaborate with other team members to improve the customer service experience. Stay up-to-date with product knowledge and company policies.
Profil Recherché Language Proficiency: Fluent in Polish: Exceptional command of both written and spoken Polish is essential. Effective Communication: Ability to communicate clearly and professionally with customers. Customer Service Experience: Customer-Focused: A passion for providing excellent customer service and a genuine desire to help others. Experience: Previous experience in a customer service role is preferred, though not required. Skills and Abilities: Problem-Solving: Strong analytical skills with the ability to quickly understand and resolve customer issues. Attention to Detail: Meticulous and thorough in documenting customer interactions and maintaining accurate records. Interpersonal Skills: Friendly, empathetic, and capable of building positive relationships with customers. Team Player: Collaborative and able to work effectively within a team environment.
Avantages sociaux et autres Competitive salary and benefits package. Opportunity to work in a dynamic and supportive environment. Career development and growth opportunities. Flexible working hours and remote work options.
Amplitude horaire 8h-18h
Salaire :
Emplacement: Marrakech
Date : Wed, 03 Jul 2024 22:21:31 GMT
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